- What happens when credits run out?
- Credits reset monthly and don’t roll over. By default, the features that use them pause until the reset. On Launch and Growth, an admin can turn on auto top-up with a monthly cap: Hark buys a pack of 5,000 Hark credits for $150 when the balance reaches zero, and bought packs last 12 months. On Free, workspaces buy packs as needed. Data credit packs are priced separately.
- Are seats really unlimited?
- Yes, on every plan. Sellers, reviewers and approvers share one workspace at no cost per person.
- How does the trial work?
- Launch and Growth start with a 14-day trial, or you can buy straight away.
- Is review included on Free?
- Yes. Every plan includes the For review queue. Your admins decide what needs a person’s approval and what Hark may send on its own.
- Is there annual billing?
- Yes, with two months free: Launch is $124/mo and Growth $374/mo, billed yearly.
- What does Enterprise add for security?
- Single sign-on with OpenID Connect, SCIM provisioning, custom roles, audit trail export, custom review stages and policies, and a negotiated DPA. Every plan already includes owner, admin and member roles and a standard DPA.